ServiceNow BCM Resilience Developer #

Requirement ID: Location: Eindhoven Netherlands Start Date: 01Sep2026 Duration: 6 Months Status: Open Role: Developer (ServiceNow Business Continuity & Resilience)

We are seeking an experienced ServiceNow Business Continuity & Resilience Developer with deep handson expertise across BIA architecture continuity planning crisis lifecycle engineering and disaster recovery orchestration. This role is central to designing and deploying enterprisegrade resilience capabilities within the ServiceNow platform ensuring operational continuity structured crisis response and integrated risk governance.

• Build and configure BIA dependency maps assessment templates and impact scoring models.
• Define and operationalize RTO/RPO thresholds across critical business services.

• Develop automated continuity workflows and structured plan templates.
• Design tabletop exercise frameworks and realtime execution checklists.

• Engineer automated IT asset restoration sequences and backup validation flows.
• Build failover tracking dashboards and service restoration timelines aligned to CMDB.

• Configure and extend the Crisis Management Workspace for enterprise use.
• Implement mass notification alerts scenariobased event maps and rolebased coordination consoles.

• Integrate BCM structures with the Integrated Risk Management (IRM) layer.
• Develop compliance assessment matrices internal control gap tracking and executive resilience dashboards.

• Integrate BCM workflows with external alerting systems vendor risk portals and thirdparty IT tools.
• Build integrations using ServiceNow Integration Hub REST/SOAP APIs and Mid Server technology.

• Architect Resilience Governance: Own technical deployment database schema design and workspace configurations for global BCM.
• Map Infrastructure to Vulnerabilities: Translate business applications and multitier infrastructure into a synchronized resilience blueprint backed by CMDB.
• Build Threshold & Containment Boundaries: Implement operational risk alert boundaries and crisis guardrails to prevent downtime and communication failures.

• 68 years of ServiceNow development experience.
• Strong handson expertise in BCM IRM DR and crisis management modules.
• Proven ability to design enterprisescale resilience workflows and integrations.

• ServiceNow BIA Engine configuration
• Continuity & crisis lifecycle engineering
• DR automation & restoration sequencing
• CMDBaligned resilience mapping
• Crisis Management Workspace configuration
• IRM compliance integration
• Integration Hub REST/SOAP API development
• CSDM understanding
• EMN system integration via Mid Server

• Mandatory:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
• GoodtoHave:
  • CIS Risk & Compliance
  • BCM Learning Path validation

Eindhoven Netherlands (TNDL Eindhoven)