Cashier- CBD

Summary

Responsibilities

• Process cash card and digital payments accurately and efficiently in compliance with company policies and financial regulations.
  
• Provide excellent customer service by greeting clients warmly addressing inquiries and resolving transaction-related issues with professionalism.
  
• Maintain strict accuracy in cash handling balancing daily registers and reconciling discrepancies with minimal supervision.
  
• Operate point-of-sale (POS) systems including scanning items applying discounts and generating receipts.
  
• Assist customers with product selection pricing information and promotional offers related to automotive parts and accessories.
  
• Ensure a clean organised and secure cash handling area at all times.
  
• Collaborate with service advisors and team members to support smooth workflow and timely customer service delivery.
  
• Identify and report any suspicious or fraudulent transactions to the supervisor immediately.
  
• Adhere to all health safety and security protocols within the service centre.
  
• Contribute to team goals by demonstrating initiative accountability and a positive attitude.
  

• 13 years of proven experience in a customer-facing role preferably in retail automotive or service-based environments.
  
• Strong customer service orientation with a proven ability to handle diverse customer interactions with empathy and professionalism.
  
• Excellent communication and interpersonal skills with the ability to listen actively and convey information clearly.
  
• High level of attention to detail ensuring 100% accuracy in transactions and record-keeping.
  
• Proficient in time management and multitasking in fast-paced high-volume settings.
  
• Solid basic math skills for handling cash making change and verifying transaction totals.
  
• Experience with POS systems card processing and digital payment platforms (e.g. Apple Pay Google Pay contactless payments).
  
• Demonstrated problem-solving ability and composure in handling customer complaints or conflicts.
  
• Reliable trustworthy and committed to maintaining confidentiality and integrity in financial operations.
  
• Ability to work flexible shifts including weekends and holidays as required by business needs.