Branch Manger CBD
Job Location:
Monthly Salary:
Experience Required:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary:
The Branch Manager - CBD is a pivotal leadership role within the automotive industry responsible for overseeing the day-to-day operations of a high-traffic urban dealership branch.
Responsibilities:
- Lead and manage all operational aspects of the CBD branch including staffing scheduling performance monitoring and workflow optimization.
- Develop and execute sales strategies to achieve and exceed monthly quarterly and annual sales targets.
- Oversee customer service excellence by ensuring all client interactions meet or exceed brand standards and expectations.
- Analyze financial data including P&L statements inventory turnover and margin performance to inform strategic decisions and improve profitability.
- Drive business development initiatives including market expansion lead generation and partnership opportunities.
- Manage branch-level risk and compliance ensuring adherence to automotive industry regulations data privacy laws and internal policies.
- Conduct regular performance reviews provide coaching and foster a culture of accountability development and team engagement.
- Implement digital tools and systems for sales tracking customer relationship management (CRM) and reporting to enhance operational transparency.
- Resolve complex customer and internal issues promptly and effectively demonstrating strong problem-solving and conflict resolution skills.
- Collaborate with regional and corporate teams to align branch goals with overarching business objectives and brand initiatives.
Requirements
Requirements:
- Must have Grade 12 or equivalent
- Must have Drivers License
- 5 years of progressive experience in automotive sales operations or branch management within a dealership or franchise environment.
- Proven leadership and people management skills with a track record of building and leading high-performing teams.
- Demonstrated expertise in sales and business development with a consistent history of exceeding targets.
- Strong analytical and financial data management skills including experience with P&L oversight and performance reporting.
- Excellent communication and interpersonal skills with the ability to engage effectively with customers staff and senior stakeholders.
- Exceptional time management and organisational abilities capable of managing multiple priorities in a fast-paced environment.
- Proficiency in computer and digital tools including CRM platforms Microsoft Office Suite and automotive-specific management software.
- In-depth understanding of risk and compliance frameworks relevant to the automotive industry including regulatory standards and data security protocols.
- Bachelors degree in Business Administration Marketing or a related field is preferred; equivalent experience will be considered.
- Willingness to work flexible hours including evenings and weekends to meet business demands in a CBD location.
Required Skills:
Cash Handling POS System Operation Customer Service Cash Register Operation Payment Processing Mathematical Skills Attention to Detail Communication Skills Time Management Multitasking Teamwork Problem Solving Inventory Management Accuracy Conflict Resolution Reliability Computer Literacy Adaptability Professionalism Sales and Upselling
Required Education:
Grade 12 or equivalent 4-5 year experience
