Technology Architect Endpoint Manager

• Administer and support Microsoft SCCM and MECM infrastructure and core roles (site systems management points distribution points SUP/WSUS integration as applicable).
• Manage collections boundaries boundary groups content distribution and deployment strategies to ensure reliable software delivery at scale.
• Maintain endpoint health and compliance using configuration items baselines inventory and reporting.

• Own end-to-end Windows patching lifecycle using SCCM and MECM: planning piloting deployment validation reporting and remediation.
• Configure and manage Automatic Deployment Rules (ADR) phased deployments maintenance windows and reboot experiences.
• Implement thirdparty application patching for enterprise software (browsers PDF tools Java collaboration tools etc.) using SCCM and MECMbased solutions.

• Package test and deploy applications via SCCM and MECM including:
  • MSI / EXE installations transforms (MST) patches (MSP)
  • Detection rules dependencies supersedence versioning and rollback strategies
• Package and deploy applications for Azure Virtual Desktop (AVD) including multisession host considerations.
• Work with MSIX / modern packaging approaches where applicable.

• Design and maintain advanced PowerShell scripts for:
  • Application packaging
  • Deployment automation
  • Patch validation and remediation
  • Compliance and operational reporting
• Build reusable PowerShell frameworks with logging error handling and modular design.

• Diagnose and resolve complex issues using SCCM and MECM client logs Windows event logs registry WMI and installer logs.
• Develop and maintain SCCM and MECM reports dashboards and compliance views using builtin reporting and SQL (as required).

• Work closely with Security Infrastructure Service Desk and Application teams to ensure successful rollouts.
• Follow ITIL-aligned processes for incident problem and change management.
• Create high-quality technical documentation SOPs runbooks and knowledge articles.

• 10 years experience in SCCM and MECM administration patch management and application packaging.
• Strong expertise in Windows OS patching and enterprise software update management.
• Proven hands-on experience in application packaging and deployment at enterprise scale.
• Advanced PowerShell scripting skills.
• Experience working with Azure Virtual Desktop (AVD) or enterprise VDI environments.
• Excellent English communication skills (verbal and written).
• Knowledge of DEX

• MSI EXE MST MSP detection methods custom scripts
• Packaging toolsets such as:
  • PowerShell App Deployment Toolkit (PSADT)
  • AdminStudio / InstallShield / Advanced Installer (or equivalent)
  • MSIX Packaging Tool

• Microsoft Intune (comanagement concepts with SCCM and MECM)
• Cloud Management Gateway (CMG)
• Microsoft Entra ID (Azure AD) integration
• Azure / Microsoft endpoint security alignment (Defender baselines)
• Basic SQL for SCCM and MECM reporting

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.