Problem Management Jobs in Kuala Lumpur

Job descriptionJoin us in providing work that mattersWCC has changed lives since 1996. We are a group of highly ambitious professionals who believe in the greater story. WCC is more than just a software organization we are a community that strives for improving human life. We provide software that m...

DescriptionThe Analyst is responsible for documenting investigating and resolving common employee issues within established Service Level Agreements (SLAs). This role requires strong customer service skills attention to detail and the ability to follow defined procedures within HR systems such as Da...

Role SummaryWe are looking for a Service Management Specialist to support and govern IT service continuity operational resilience and service assurance across enterprise environments. This role will be responsible for Disaster Recovery Business Continuity Management Incident Problem and Change Manag...

Role SummaryWe are looking for an IAM & Messaging Engineer to support enterprise identity platforms and messaging services ensuring secure authentication seamless user access and efficient communication infrastructure. The role involves administration automation incident response and continuous impr...

Job SummaryWe are seeking a skilled Network Engineer to support operate and optimize enterprise network infrastructure across LAN WAN firewall and data center environments. The role involves hands-on configuration troubleshooting incident response and lifecycle maintenance of critical network servic...

Job Description: To assist in project procurement project sales productivity profitability in helping company to reach goals and objectives.To build and management long term relationship and partnership with key target clients.To follow up on project and be the middle person of contact between devel...

Job SummaryWe are seeking a Service Delivery Manager (ServiceNow)to lead and govern end-to-end service delivery for the ServiceNow platform. This role acts as the bridge between business stakeholders ServiceNow development squads and operations teams ensuring platform stability delivery excellence a...

Vacancy: Database Administrator (Level 2) Location: Kuala Lumpur MalaysiaJob Family: ITTogether for a cleaner healthier world.As the Database Administrator you will provides day to day Level 2 operations support for JMs Global Database infrastructure and supports activities that requires database su...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

Key ResponsibilitiesIncident Management: Monitor resolve and escalate system issues.Problem Management: Conduct root cause analysis and implement permanent fixes.Change Management: Review and oversee system changes without disruption.Service Excellence: Ensure SLA compliance and deliver performance...

DescriptionPOSITION SUMMARYConduct quality assurance monitoring each period by closely monitoring and critiquing Customer Care Contact Center associates. Provide consistency of quality assurance process through consultation with analysts and department leadership. Recognize customer needs quickly to...

Suite 7.01A & Suite 7.03 Level 7 Lingkaran Syed Putra Wilayah Persekutuan Kuala Lumpur 59200Why ValmontWere Here to Move the World Forward.Valmont impacts millions of people around the world every day yet they might not realize the many ways. Our technology is helping feed the growing population sup...

Because of demand and growth within the Application team we are looking for an Application Analyst. within our Portal Support team. As a successful candidate you will manage the delivery of internal operations and support and in doing so you will work with vendors and be part of an internal team man...

Responsibilities:Lead campaign strategy and execution across online and offline channels to drive brand visibility customer acquisition and boost engagementOversee and optimise digital marketing efforts including managing ad budgets monitoring ad performance and optimising campaigns to achieve targe...

Ready to transform how Australias top graduate employers engage with university talent Were seeking an experienced Customer Success Manager to join SEEKGrad where youll drive behavioral change product adoption and sustainable growth within our customer segments. Youll work closely with Sales teams A...

The Incident and Problem Management Lead is responsible for ensuring the effective management of IT incidents and problems to minimize business impact and prevent recurrence. This role oversees the end-to-end process drives timely resolution of incidents root cause analysis and continuous improvemen...

Our JourneyShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel not just to build a Cashback platform but to reimagine how brands and consumers connect. As former advertisers they understood the limitations of traditional marketing and saw an opportunity to deliver mor...

Our JourneyShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel not just to build a Cashback platform but to reimagine how brands and consumers connect. As former advertisers they understood the limitations of traditional marketing and saw an opportunity to deliver mor...

Overview of the roleOur Dynamics 365 (D365) Support Team manage our D365 Finance & Operations system and our global user base.  We are currently live with over 9000 users in UK Australia North America Middle East Europe Asia and LATAM and will be rolling the product out globally.The D365 Support Ana...

About Our Client We are collaborating with a top 10 audit firm that has a prominent global association of independent audit tax and advisory services. Recognized among the top accounting networks worldwide this organization is well-regarded for its commitment to professional growth high standards of...