IT Services Jobs in Malaysia

The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information about products services policies...

Job Title:Systems & Infrastructure Specialists Linux Windows & Middleware (Leads & Engineers) Location: Bangsar South Full-Time Shift Work RequiredOverviewWe are seeking highly skilled and motivated Systems & Infrastructure Specialists to support and maintain critical enterprise platforms across...

The Responsibilities of the Role:Be responsible for finance operation and maintenance support fault diagnosis and problem handling to global finance systems including ECC Sabrix BPC Ariba Blackline and other finance-related systems and processes.Be responsible for continuous optimization services s...

Responsibilities of the Role: Implement and test standard to complex voice signaling messaging and mobile data service solutions meeting customer demands (service activation).Participate in the network maintenance activities (Software upgrade migrations) and handle network alarms till the fix (netwo...

Responsibilities of the Role:Represent the client professionally in all communications with customers whether through phone email chat walk-ins or social media ensuring clarity professionalism and a positive experience.Provide timely responses to customer comments complaints and inquiries ensuring i...

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & guidel...

Job Summary:Manage bothInbound & Outbound - Call Fax and Letter for Front and Back Office services (Spore/NZ).The Responsibilities of the Role:1. Front Office.2. CSR will render the following service for enquiryvia calls & back office:Member particular update e.g. address phonePhone-in redemptionLos...

Roles and Responsibilities:Responsible for all Industrial Relations activities for the company including handling all matters related to disciplinary actions grievances counseling staff misconduct advising and guiding management on the best practices of employer and employee relations including all...

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higher-level support or supervisors as needed.Develop and retain a profound understanding of the companys products services and poli...

Level 2 Technical Customer Service Representative provides advanced technical support resolves complex issues handles escalated cases and ensures customer satisfaction.Responsibilities of the Role:Advanced Technical Support: Diagnose and resolve complex hardware software and network issues providing...

Job Brief:We are looking for a competent PHP Developer who is capable of understanding and translating the business requirements (user stories) into system development requirements.During the delivery of a support/development project you will be required to take ownership of the project from start t...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish andPersian Language.Possess...

Job Title:IT Support & Operations Specialists Desktop Console and Shift Leaders Location: Bangsar South Full-Time Rotating Shifts & On-Call RequiredOverviewWe are looking for proactive technically skilled and customer-focused professionals to join our IT Support & Operations team. This departmen...

The Responsibilities of the Role:To coordinate the resolution of all escalations. Accountable for directly working with the business to assist in all case escalations.Identify and execute robust and continuous improvement opportunities within the stakeholders.Closely interact with business and provi...

Responsibilities of the Role:Service Scope:Provide operational support for clients self-developed systems(e.g. I&C LPH Contract Center) primarily covering contracts and related domains.Efficiently resolve user-reported system issueswith high quality and productivity.Deliver high-quality resultsfor o...

KeyResponsibilities:Represent ICT HelpDesk act as a single point of contact for ICT Physical security and Facility related issues.Provide first level troubleshooting for all tickets raised under any severity within the stipulated service levels.Responsible for evaluating and escalating tickets to ne...

This FMCG company located in Pasir Gudang area is looking for an Assistant Manager to support the HR Manager in running the department. You will be handling the full spectrum of HR functions overseeing the work of other executives collecting and analysing data presenting the companys performance and...

Join New Era Technology where People Firstis at the heart of everything we do. With a global team of over 4500 professionals were committed to creating a workplace where everyone feels valued empowered and inspired to grow. Our mission is to securely connect people places and information with end-to...

As Safety & Security Manager you will lead and spearhead all these initiatives below as mentioned. Please note that this is not an exhaustive list of everything that needs to be done.  Anantara Desaru Coast Resort &Villas team members always find new ways to look after the business their guests and...

Our End User Technology Manager is the service owner for End User Technology (EUT) services. This involves the management of end-user devices Microsoft 365 services and unified communications platforms ensuring the appropriate computing and collaboration tools are available and operational for our...