IT Service Desk Jobs in Malaysia

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higher-level support or supervisors as needed.Develop and retain a profound understanding of the companys products services and poli...

Level 2 Technical Customer Service Representative provides advanced technical support resolves complex issues handles escalated cases and ensures customer satisfaction.Responsibilities of the Role:Advanced Technical Support: Diagnose and resolve complex hardware software and network issues providing...

Job Brief:We are looking for a competent PHP Developer who is capable of understanding and translating the business requirements (user stories) into system development requirements.During the delivery of a support/development project you will be required to take ownership of the project from start t...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish andPersian Language.Possess...

Job Title:IT Support & Operations Specialists Desktop Console and Shift Leaders Location: Bangsar South Full-Time Rotating Shifts & On-Call RequiredOverviewWe are looking for proactive technically skilled and customer-focused professionals to join our IT Support & Operations team. This departmen...

The Responsibilities of the Role:To coordinate the resolution of all escalations. Accountable for directly working with the business to assist in all case escalations.Identify and execute robust and continuous improvement opportunities within the stakeholders.Closely interact with business and provi...

Responsibilities of the Role:Service Scope:Provide operational support for clients self-developed systems(e.g. I&C LPH Contract Center) primarily covering contracts and related domains.Efficiently resolve user-reported system issueswith high quality and productivity.Deliver high-quality resultsfor o...

KeyResponsibilities:Represent ICT HelpDesk act as a single point of contact for ICT Physical security and Facility related issues.Provide first level troubleshooting for all tickets raised under any severity within the stipulated service levels.Responsible for evaluating and escalating tickets to ne...

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing flight reservations and related products and services.The Requirements: SPM/STPM/Diploma/Degree in any discipline Excellent command of spoken and written English an...

The Responsibilities of the Role: -Assist customers with product selectionAnswers basic questions and suggests various product options that are available.Managing customer complaints and escalations.Managing of refunds requests.Input customer interaction problems into the Customer Relationship Manag...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish and RussianLanguagePossess...

Responsibilities of the Role:Assist in the preparation of balance sheet schedules and journal vouchers for monthly account closing activitiesMaintain the fixed asset register calculate monthly depreciation and record gains or losses on asset disposalsPrepare full sets of monthly financial statements...

Responsibilities of the Role: Responsible for business-related application operation & maintenance including rapid diagnosis and resolution of system failures troubleshooting to user inquiries & requests.Requirements for the Role: Bachelor or higher degree inInformation Management & Information Syst...

KeyResponsibilities:Provide day-to-day delivery and technical support for end-users of desktop applications telephones handheld email devices printers computer hardware mobile device AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required.Suppo...

The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information about products services policies...

Job Title:Systems & Infrastructure Specialists Linux Windows & Middleware (Leads & Engineers) Location: Bangsar South Full-Time Shift Work RequiredOverviewWe are seeking highly skilled and motivated Systems & Infrastructure Specialists to support and maintain critical enterprise platforms across...

The Responsibilities of the Role:Be responsible for finance operation and maintenance support fault diagnosis and problem handling to global finance systems including ECC Sabrix BPC Ariba Blackline and other finance-related systems and processes.Be responsible for continuous optimization services s...

Responsibilities of the Role: Implement and test standard to complex voice signaling messaging and mobile data service solutions meeting customer demands (service activation).Participate in the network maintenance activities (Software upgrade migrations) and handle network alarms till the fix (netwo...

Responsibilities of the Role:Represent the client professionally in all communications with customers whether through phone email chat walk-ins or social media ensuring clarity professionalism and a positive experience.Provide timely responses to customer comments complaints and inquiries ensuring i...

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & guidel...