Customer Quality Engineer
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Job Location:
Johor Bahru - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Company Background:
Our client is a well-established technology manufacturer specializing in magnetic solutions and injection molding products. The company offers end-to-end services from design and R&D to mass production supporting global customers through integrated manufacturing and engineering capabilities.
Job Responsibilities
- Track and support product quality performance at customer production lines confirm defective issues identified at customer sites establish smooth communication channels with customers and maintain positive customer relationships; understand customer requirements and satisfaction levels and feedback improvement needs internally.
- Verify customer-side returned or batch-rejected defective products prepare relevant reports communicate with customers to maintain good relationships coordinate the return of confirmed defective products to the company and track the effectiveness of corrective actions.
- Confirm monthly delivery quality performance and provide feedback internally; conduct face-to-face communication with customers to understand their expectations explain internal improvement plans support and coordinate on-site rework activities for defective products assist project teams and track the performance of new projects at customer sites.
Job Requirements
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Education: Diploma or above preferably in Accounting or related disciplines.
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Skills: Proficient in Microsoft Office applications.
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Language: Clear verbal communication with strong comprehension and expression abilities.
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Competencies:
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Basic knowledge of production management and production planning.
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Strong communication coordination and teamwork skills.
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Basic computer operation skills and office software proficiency.
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Familiarity with production processes and production planning management systems is an advantage.
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Able to adapt to a certain level of overtime work and job-related pressure.
Salary Range: RM6k - RM10k
Key Skills
- Debugging
- Remote Access Software
- IT Service Management
- IOS
- Multithreading
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- Troubleshooting
