HR Generalist- Tech solutions

• Manage end-to-end recruitment processes including job posting candidate sourcing screening
  
• interviewing and selection
  
• Develop innovative recruitment strategies to attract top talent aligned with organizational needs
  
• Coordinate with department heads to understand staffing requirements and create accurate job
  descriptions
  
• Oversee the onboarding process to ensure smooth integration of new hires into the organization
  
• Build and maintain relationships with recruitment agencies and other talent sources
  

• Serve as the primary point of contact for employee inquiries concerns and grievances
  
• Facilitate conflict resolution and mediate workplace disputes in a fair and timely manner
  
• Conduct exit interviews and analyze trends to improve employee retention
  
• Support employee engagement initiatives and contribute to building a positive workplace culture
  
• Administer and analyze employee engagement surveys recommending actionable improvements
  

• Administer the performance review and development framework across the organization
  
• Train managers on effective performance management practices and coaching techniques
  
• Monitor performance review completion and quality ensuring alignment with organizational goals
  
• Support the development of performance improvement plans where necessary
  
• Track and report on performance management metrics and trends
  

• Identify training needs through collaboration with department heads and performance data analysis
  
• Coordinate and facilitate training programs workshops and development initiatives
  
• Manage the annual learning and development calendar and budget
  
• Evaluate training effectiveness and recommend improvements
  
• Support career development planning for employees
  

• Maintain accurate and up-to-date employee records in compliance with Kenyan labor laws
  
• Ensure organizational compliance with statutory requirements including NSSF SHA and PAYE by supporting the payroll process.
  
• Develop update and communicate HR policies and procedures
  
• Manage leave administration and maintain attendance records
  

• Collaborate with finance team on payroll preparation and processing
  
• Ensure accurate capture of payroll data including new hires terminations and changes
  
• Manage benefits administration and communicate benefits information to employees
  
• Support annual compensation reviews and provide market benchmarking data
  
• Address payroll-related queries from employees
  

• Prepare monthly quarterly and annual HR reports for management and leadership
  
• Analyze HR metrics and trends to provide insights and recommendations
  
• Maintain HR dashboard with key performance indicators
  
• Support budget planning and monitoring for HR activities
  
• Generate ad-hoc reports as requested by management
  
  

Requirements

• Minimum 3-4 years of progressive HR generalist experience
  
• Bachelors degree in Human Resource Management or related field
  
• Professional HR certification (CHRP or equivalent) is a MUST.
  
• Must be a member of IHRM.
  
• Minimum of 2 years of experience in each role you have been in
  
• Prior experience in a tech industry or fast-paced environment is an advantage
  
• Thorough understanding of Kenyan Labor Laws Employment Act and HR best practices
  
• Demonstrated experience in full-cycle recruitment and employee relations
  
• Proficiency in HRIS systems and MS Office Suite
  

• Communication Excellence: Strong written and verbal communication skills with the ability to
  
• interact effectively at all organizational levels
  
• Problem-Solving: Ability to analyze situations identify issues and develop practical solutions
  
• Confidentiality: High level of discretion in handling sensitive employee and organizational information
  
• Attention to Detail: Accuracy and thoroughness in documentation compliance and data
  
• management
  
• Relationship Building: Strong interpersonal skills to build trust and credibility with employees and
  
• management
  
• Adaptability: Flexibility to manage multiple priorities and adapt to changing business needs
  
• Skills & Personal Attributes
  
• Self-motivated with ability to work independently and as part of a team
  
• Strong organizational and time management skills
  
• Customer service orientation with a solutions-focused mindset
  
• Proactive approach to identifying and addressing HR issues
  
• Proficiency in HR software databases and Microsoft Office applications
  
• Ability to maintain professionalism and objectivity in challenging situations
  
• Commitment to continuous learning and professional development