Operations Assistant(IT&Tech Solutions)

• Maintain and update financial records in accordance with company policies.
  

• Assist in drafting and reviewing contracts including NDAs joint venture agreements sales agreements and lease/AMC contracts.
  
• Track contract renewals ensuring timely follow-ups and compliance with terms.
  
• Maintain a database of clients warranties AMCs and lease agreements.
  
• Coordinate with internal teams to ensure adherence to contract clauses related to support calls preventive maintenance (PMs) invoicing and payment terms.
  
• Share contract renewal updates on a weekly and monthly basis.
  

• Follow up on procurement requests to ensure timely purchases and dispatch of client orders.
  
• Work with support and project teams to track LPO (Local Purchase Order) fulfillment and job card submissions.
  
• Assist in monitoring open LPOs and ensuring proper billing cycles.
  
• Prepare and maintain monthly open LPO reports with necessary follow-up actions.
  
• Coordinate PM follow-ups with the support team to ensure accurate and timely AMC billing.
  

• Provide support to clients regarding contract-related inquiries and issue resolution.
  
• Manage the BDT system for tracking contracts LPOs warranties and billing cycles.
  
• Assist in issuing QSYS licenses based on agreed client terms.
  
• Handle coordination of VMS SMS bundle recharges from quote approval to billing.
  
• Support team claim approvals and follow-up with payables for reimbursements.
  
• Facilitate the creation of new clients in Zoho Desk for task allocation.
  
• Track project handovers and ensure warranties are correctly set up in the system.
  
• Monitor POCs (Proof of Concept) and follow up with the sales team for closure.
  

• Maintain organized records of contracts LPOs invoices job cards and handovers (both physical and digital).
  
• Assist in proper filing of legal and company documents as guided.
  
• Assist in preparing reports related to contract renewals procurement and financial transactions.
  
• General office duties; data entry filing and document management and reports summary.
  
• Performing any other tasks assigned from time to time.
  

Requirements

• Bachelors degree in Finance Accounting Economics or a related field.
  
• 2-3 years of prior experience in Finance Accounting Operations Compliance or Contract Management. (Internship experience counts).
  
• Excellent written and verbal communication.
  
• Strong analytical and problem-solving skills.
  
• Detail-oriented with strong time management skills to handle multiple tasks.
  
• Proficient in Microsoft Office Suite (Word Excel PowerPoint) proficiency in a financial software tool is a plus.
  
• High attention to detail and accuracy in working with financial data.
  
• Good communication professionalism and interpersonal skills.
  
• Ability to work independently and collaboratively in a team.
  
• Understanding of basic financial principles and contract management processes.