Front Office Team Leader Jobs in Kenya

Lead coach and support the customer service team to achieve performance targets.Ensure timely and accurate order processing invoicing and issue resolution.Handle escalated customer inquiries complaints and service concerns professionally.Monitor KPIs such as response time order accuracy and customer...

Please specify which role you are interested in when applying:Guest Service AgentBe the first point of contact and greet guests with a warm welcome every timeProvide efficient friendly and professional service to all guestsShow efficiency in constantly striving to provide total customer satisfaction...

Lead supervise and motivate the front office team across both properties Ensure smooth and efficient check-in and check-out processes for all guestsMaintain high standards of guest service anticipating guest needs and resolving issues promptlyCoordinate with reservations concierge housekeeping and o...

Monitor live and recorded CCTV footage across all assigned areas.Detect assess and report suspicious activities security breaches or safety hazards.Operate and control surveillance systems cameras and recording equipment.Ensure continuous coverage of critical areas (lobby entrances parking back-of-h...

Job Title: Branch Team Leaders Number of Positions: 4Location: Nairobi and EldoretPurpose:The Branch Team Leader will oversee and coordinate all aspects of branch operations including showroom sales stock and inventory management cash handling and staff supervision. This role ensures accurate financ...

Key Account Executive Luxury Hotel Collection Nairobi KenyaSalary: Negotiable DOEKendrick Recruitment is seeking a detail-oriented and service-driven Key Account Executive to join a luxury hotel collection in Nairobi. This role focuses on account care client retention and ensuring an exceptional e...

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...

Job Title: Branch Team Leader - Eldoret Industry:Furniture or Home Décor IndustryNumber of Positions: 2Location: EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash manage...

Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics technology payments and economics VCA solves the most strategic problems for our clients. VCAs core client segments include issue...

To ensure that the Voice Branch provides adequate inbound outbound sales and service support (including complaint and 2nd level query resolution) to customers in line with the relevant value propositions frameworks and conduct requirements.Qualifications : Type of Qualification: First DegreeField o...

Job Title: Branch Team Leader Industry:Furniture or Home Décor IndustryNumber of Positions: 4Location: Nairobi and EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash mana...

JOB TITLE: PRODUCTION TEAM LEADERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a competent skille...

JOB TITLE: MAINTENANCE TEAM LEADERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a competent skill...

ABOUT THE PROGRAMMEThis is a 5-year programme in partnership with Plan International and select Community-Based Organisations (CBOs) that will be implemented in Kenya Ethiopia and Somalia.Practices like female genital cutting and child marriage harm hundreds of millions of girls and women worldwide...

Fairmont Mount Kenya has been consistently ranked among the worlds finest earning a spot on the 2024 Travel Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africas top addition the hotel has been honored as...

Job Title: Team LeaderReports to: Site ControllerEmployment Terms: Fixed TermLocation: Nairobi JOB PURPOSE The Team Leader will provide day-to-day supervision coordination and administrative support to assigned staff at t...

RoleOverview The Head of Business Development is responsible for managing the day-to-day operations of the branchoverseeing the design development and management of the organizations product portfolio. Thisexecutive role focuses on creating innovative financial products tailored to the needs of the...

Fairmont Mount Kenya Safari Club has been consistently ranked among the worlds finest earning a spot on the 2024 Travel Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africas top addition the hotel has been...

1. AWARD Training Activities Coordination:Seamlessly coordinate AWARD training activities for its fellowship programs and partner institutions in fulfilment of AWARDs mandate by undertaking the following: Timely planning scheduling and execution of courses as per the AWARD workplan.Course materials...

Job Title: Branch Team Leader - Nairobi and Eldoret Number of Positions: 2Location: Nairobi and EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash management and staff su...