Customer Jobs in Nairobi

This is a remote position. This is a remote role open to candidates in Kenya Nigeria and Egypt Our client is looking for a Customer Support Representative to manage email-based customer support and ensure a seamless online shopping experience. The role will handle customer inquiries order tracking p...

About Uliza EventsUliza Events supplies event identification products including wristbands and related solutions to clients in Kenya and international markets. We are seeking an experienced articulate and highly professional Customer Experience & CRM Executive to manage customer inquiries convert sm...

Customer Experience & Client SupportServe as the primary point of contact for customer inquiries via phone email chat and other communication channels.Deliver exceptional customer experiences through professional timely and accurate support.Assist customers with hotel reservations room bookings room...

ABOUT USMOGO Auto Limited is part of Eleving Group a global fintech company operating in Seventeen countries across three continents. We are a trusted financial partner committed to expanding access to asset financing in Kenya and supporting upward social mobility.We offer a wide range of products i...

As a Customer Representative you will play a key role in supporting our clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries resolve issues provide booking updates and ensure that every interaction reflects our commitment to except...

Pawa IT is seeking a highly adaptable multi-faceted Customer Engagement & Solutions Specialist with 3 to 5 years of experience operating at the intersection of B2B tech sales presales engineering and client engagement. Reporting directly to the CTO this hybrid role requires a candidate who can fluid...

Assist with digital marketing activities to generate leads for Zuridesk.Create and manage content for social media and other digital channels.Assist with online marketing campaigns and lead-generation activities.Identify and engage potential customers through digital channels telephone and other out...

Receive customers understand their needs and recommend suitable products and services.Prepare quotations follow up on enquiries and convert them into sales.Coordinate job bookings service delivery and customer updates.Handle complaints and ensure timely resolution.Monitor stock availability coordina...

What You Will DoCustomer EngagementConduct outbound customer calls professionally and confidently.Gather verify and accurately document customer information.Build rapport through clear professional communication and active listening.Maintain positive customer relationships while supporting business...

Engage in professional development activities that foster teamwork and effective communication skills.Demonstrate a high capacity for learning and adaptability in a dynamic work environment.Uphold the highest standards of professional conduct and ethics.Contribute actively to team objectives while s...

Functional Testing and Quality AssuranceConduct daily functional testing of the web platform and mobile applications.Test the platform from the perspective of different users including administrators coaches players and parents.Perform end-to-end testing of key workflows before new features fixes an...

Respond professionally to customer inquiries through WhatsApp phone calls social media email and website channels.Follow up on customer leads quotations orders deliveries payments and after-sales requests.Create engaging marketing content including product photos captions short videos project posts...

Sales / Revenue / CS Operations Expert Job Type: ContractorLocation: Remote Role Overview We are looking for experienced Sales Revenue or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows data accuracy reporting and...

Sales / Revenue / CS Operations Expert Job Type: ContractorLocation: Remote Role Overview We are looking for experienced Sales Revenue or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows data accuracy reporting and...

Job Description We are recruiting on behalf of our client in the Betting & Casino industry. Our client is looking for an experienced Customer Care Executive to join their growing team. The ideal candidate must have worked in a betting company/Casino and is confident in handling high-volume client in...

Line-manage our Customer Success Executives set priorities allocate accounts and hold regular one-to-onesRun documented quarterly performance reviews with every team memberOnboard new joiners to the point where they can own accounts independentlyRaise performance concerns early fairly and in writing...

Role SummaryThe Customer Acquisition Intern will support Greenwheels driver acquisition efforts by engaging prospective drivers from an existing lead database and guiding them through the process of joining the Lease-to-Own (LTO) program. This is a telesales-focused role requiring strong communicati...

As a Customer Care Centre Officer you will be responsible for: - Handling and resolving client queries and complaints across Email and Social Media channels with professionalism and efficiencyManaging investigations (Levels 1 and 2) in accordance with established protocols and delivering high-qualit...

About BagginsHQBagginsHQ is a remote-first technology and business services company serving customers and businesses across different markets.We are building a high-performing remote team focused on customer experience operational excellence commercial growth and measurable results.We are looking fo...