Customer Acquisition Associate

Critically this role requires someone who understands the realities motivations and pain points of SMEs and MSMEs and can translate those needs into the right AMI Entrepreneurship Programme. If youre motivated by hitting targets and helping entrepreneurs access learning that genuinely fits their stage of business this is the role for you. You will be at the heart of AMIs mission helping entrepreneurs unlock their potential. This is a fast-paced high-impact role where your success directly fuels the growth of African entrepreneurs and the programs that support them.

• Drive enrolment: Proactively source engage and convert prospective participants for programmes like our Grow Your Business Programme or Micro Enterprise Accelerator Programme
  

• Understand entrepreneur needs: Engage SME and MSME owners in needs-based conversations to assess business stage challenges and growth goals and recommend the most relevant AMI programme.
  

• Hit and exceed targets: Own your numberstrack leads manage pipelines and ensure your outreach converts.
  

• Leverage multiple channels: Use calls emails social media community networks and events to reach potential participants.
  

• Create meaningful connections: Build trust with entrepreneurs by clearly articulating how AMI programmes address real business challenges such as cash flow market access team management and growth planning.
  

• Partner with marketing: Support campaigns content and promotions that generate leads and increase enrolments.
  

• Deliver a seamless onboarding experience: Ensure participants are set up for success from registration to programme start.
  

• Report and optimize: Track your performance share insights on entrepreneur needs and market feedback and contribute to continuous improvement of sourcing strategies.
  

• Be the voice of AMI: Share programme impact stories that inspire participation and build trust.
  

Requirements

• 2 years in sales business development or customer acquisition preferably in education skills development or B2C/B2B programmes.
  

• Proven track record of meeting or exceeding targets.
  

• Excellent communication persuasion and relationship-building skills.
  

• Comfortable using CRM systems marketing tools and lead tracking.
  

• Energetic self-starter with strong organizational skills and ability to manage multiple leads simultaneously.
  

• Passionate about helping entrepreneurs and learners succeed.
  

• Bachelors degree in Business Marketing Communications or related field preferred
  

Benefits

• A high-impact diverse and ambitious team with common values:
  

• Be the best: We work really hard are proud of what we do and love delighting our clients with quality.
  

• Own it: We step up to the task never pass the buck and hold ourselves accountable for delivering results.
  

• Push the limits: We ask why embrace failure and try new things. We never settle.
  

• Do whats right: We act with integrity confront dishonesty treat people fairly and strive to contribute to the greater good
  

• Always care: We dont have ego its always team before me. We are kind we celebrate each others success and we care enough to give honest feedback.
  

• A dynamic office & team life:
  

• Monthly team social events and yearly offsite
  

• Regular learning and coaching opportunities
  

• A hybrid working model