System Support Jobs in Amman

We are looking for a dedicated, pro-active and experienced Microsoft Dynamics 365 System Administrator to join our team in FMS. The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security admini More...

The LXD team is responsible for the design, development and evolution of LXD, a modern system container and virtual machine manager that is widely used on Ubuntu, ChromeOS and other Linux platforms. LXD components span the entire software stack from low-level kernel features to th More...

Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex More...

Following up on REACH projects’ financial follow-up sheets on monthly basis to ensure spending and financial allocations are matching allocation tables. Supporting REACH management with the follow up on REACH projects spending. Supporting REACH management in budget proposals More...

Position: System Management Specialist Level of Effort: Full-time LTTA Base of Operations: Amman, Jordan Position Reports to: Institutional Capacity Lead Project Background The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality of essen More...

. He/she provides dedicated integration support for all types of merchants. . Develops subject matter expertise in one or more payment services and handles escalations related to those services. . He/she manages high severity incidents till resolution. . He/she can deal with ambiguity More...

Install and configure computer hardware, software, systems, networks, and printers troubleshoot system and network problems, diagnosing and solving hardware or software faults and respond in a timely manner to service issues and requests. Support the roll-out of new applications. More...

Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data More...

Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system Prov More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 More...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. More...

Diagnose, troubleshoot and repair technical issues. Log, prioritize and manage several issues at once. Track issues and respond in good and reasonable timing. Communicate with internal HW/SW teams either via phone or email to Diagnose and fix the issues. Prepare RCA and CRF f More...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep More...

Reporting and assisting users and partners with pipeline management on a daily basis Liaising with TLS engagement teams across the region to ensure the opportunities are up to date Following up with Partners to ensure KPIs on sales credit accuracy Assisting users with unlocking o More...

Help with developing content plans and attend planning meetings with stakeholders Engage with the freelance fromatters, India team, graphic design agency, brand team and marketing and other contingent workers Develop and manage relationships with internal stakeholders Managing re More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer e More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed More...