Service Desk Jobs in Jordan

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs To ensure the correct functioning and maintenance of systems and products serviced by Service Operations Act as the customer SPOC and co-ordinate the scheduling More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required act More...

Dealing with incoming faults in a professional, courteous manner over the phone and via email Taking ownership of faults and managing them in a logical and methodical manner Correctly logging incidents and faults, categorising and prioritising them in line with team procedures Co More...

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users. Provides immediat More...

Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply! Typical tasks will include: Support of internal users Setting up new workplaces Access management Email/Ji More...

Knowledge of WAN/LAN/WLAN environments Basic knowledge of routers, switches, servers, broadband circuits, tylco circuits such as T1, T3, DS1, DS3, etc. Previous experience using an ITSM Tool Previous Experience using a network monitoring tool Understanding of ITIL Processes Cus More...

Envie d autres choses ? L toile Services en Sant vous offre une exp rience de travail unique et adapt e vos Joignez-vous une quipe qui a une forte r tention de son personnel et qui se distingue dans le domaine de la sant . Nous sommes fiers d tre une entreprise de c More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...

About the job Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, o More...

Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on More...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming cal More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user l More...

Support Aramex stations and marketing team in applying marketing activities in line with the station marketing objectives and overall strategy. Support Aramex Franchisees in their Marketing requirements. Support stations in applying and launching campaigns or single activities tha More...

supporting Symantec Endpoint Protection infrastructure; supporting Symantec Endpoint Protection consoles and third party reporting tools; updating Symantec Endpoint Protection documentation; managing/updating Symantec Endpoint Protection client group exclusions; monitoring Syman More...

Support Aramex stations and marketing team in applying marketing activities in line with the station marketing objectives and overall strategy. Support Aramex Franchisees in their Marketing requirements. Support stations in applying and launching campaigns or single activities tha More...

Answer record and process all guest calls messages requests questions or concerns Coordinate with Housekeeping to track readiness of rooms for check-in Communicate parking procedures to guests visitors and dispatch bell staff or valet staff as needed Supply guests with directions More...