Senior Customer Service Agent Jobs in Jordan

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Minimum 1 year experience in customer service, preferably in finance or E-commerce industry College degree or above Native-level fluency in Arabic, and advanced English is mandatory to support our users in this role Previous experience with cross-functional support will be advant More...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to More...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to More...

About the job Company Description InfoSeed is a cloud communications platform founded in 2020 that offers a suite of Cloud Communications Solutions, enabling developers and enterprises to communicate with customers worldwide. We currently serve over 500 customers, including rap More...

Collaborate with stakeholders across the marketing unit to understand business challenges, goals and data landscape Identify opportunities and implementing data solutions to drive the analytical capabilities of the Customer Base Management unit Collect, import and clean data from More...

Junior Customer Success Representatives manage a queue of incoming customers and clients contacts (phone, chat, and email) and tickets on a daily basis. Assist merchants to facilitate timely issue resolution. Provide world-class customer service to our merchants to help cultivate More...

We are hiring a Civil 3D Draftsman for one of our clients in Doha.Candidates who have the required qualifications and good experience may apply.Work Location: LusailRequirementsMinimum 7-10 years of experience in the surveying field (back-office exposure). Must have experience in road More...

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer informat More...

Answer calls and handle callers in a professional manner. Telesales: Create lists of prospects' data (phone numbers, emails…..) and contact them by phone or email to promote company's services. Update customers data into the company's database. Schedule &amp More...

About the job BusinessChat is building a marketing automation software helping e-commerce grow their revenues over WhatsApp. Backed by leading VCs in Saudi and Jordan, We are tapping into a billion-dollar industry. Equipped with talent and passion, we believe we can make a More...

Customer Service Managers are responsible for ensuring that customers are satisfied at all times. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring that all company policies are f More...

Required to work as customer service on social networks, bear the pressure of tactful work and Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily c More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Customer Service Specialist, Analytics Experience defining requirements and using data and metrics to generate business insights. Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. 2-3 years in relevant experience as Business Ana More...

Handling ZenHR onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and onboarding. Create handover documents, delivery presentations, and technical reports for each project as pe More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Design, Measure and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. Fully analyze customer satisfaction and dissatisfaction metrics with ass More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...