Senior Customer Service Agent Jobs in Jordan

Process Customer Orders. Customers account management. Responding to Customer Inquiries, Phone Call & Emails in a very timely manner. Follow up on customer's orders via emails and calls. Sales Managers support. Processing documents for products, shipping, and price More...

Work in an energetic call center environment answering inquiries coming through customer emails, social media or live chat. Process customer’s orders and assign to related couriers. Listen to customers’ questions and concerns, and provide answers or responses. Handle More...

Maintaining a positive, empathetic, and professional attitude towards customers at all times Responding promptly to customer inquiries through various channels Acknowledging and resolving customer complaints in a professional manner Keeping records of customer interactions, comment More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Customer service employees are required to work on an hourly basis, as the work will be from home: Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home 4- Writing in Arabic and English 5- Speak in English 6- He More...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner. Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. Provide product and service information to our customers. Promote products and s More...

Will be esponsible for handling customers’ interactions Will communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete i More...

Sales Planning per customer Review/participation in order to adjust sales forecast/sales planning Allocation plan when needed New product launch activities Communication and products requirement alignment with supply chain actors Sales orders management Customer order/Purchase ord More...

About the job We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of c More...

*Proven experience as a cashier and customer care representative, with at least [2] years of experience *Excellent communication and customer service skills *Ability to handle cash and operate a cash register *Strong attention to detail and accuracy *Ability to multitask and work More...

Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representative More...

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

female customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home (providing a quiet environment) 4- Speak Arabic properly 5- Writin More...

Hiring Customer Services Manager (Group) for Well Known Logistics Company in Jordan. Candidate should have experience Min 3-4 years on Same Role. Industry: Logistics/ E-Commerce Jordanians with Relevant and Same experience have apply. Experienced in handling 100+ Staff of Team leaders More...

Female Call Center female employees are required to work for a restaurant on Madinah Street on a morning or extended shift, according to the available shift, with a basic salary of 260 dinars, subject to increase, in addition to lunch from the restaurant, in addition to other privile More...

1- Manage large amounts of incoming phone calls. 2- Generate sales leads. 3- Identify and assess customers’ needs to achieve satisfaction. 4- Build sustainable relationships and trust with customer accounts through open and interactive communication. 5- Provide accurate, val More...

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, a More...