Helpdesk Jobs in Irbid

Provide solution-oriented service to Brilliant Earth customers, with a focus on exceptional luxury experiences Actively respond to customers who have requested to escalate an issue or speak with a manager, via email and phone communicationchannels Creatively resolve problems, work More...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid More...

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis. Your work will be project-oriented, since you will get the opportunity to More...

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual More...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage More...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...

Works with business leaders and subject matter experts to explore and gather key requirements and objectives Navigates cross-functional needs and objectives to develop aligned viewpoints & outcomes Assembles appropriate stakeholders & teams to complete defined project/prog More...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso More...

Recording customs transactions and billing Customs Duty to our clients Handle Customs transaction for inbound shipment by booking the customs transactions to the Origins and local customers Book the customs charges that we receive from the destination

Learns customer engagement role and develops foundational relationships with key customer stakeholders (e.g., Information Technology Directors, Chief Technical Office [CTO], Chief Innovation Officer [CIO], Line-of-Business leaders) and technical professionals to enable quality solut More...

Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understan More...

Creating Success Plans. You will evaluate product usage to identify improvement opportunities for each customer and create customer-specific plans that help them obtain more value from our product. Leading Success Meetings. You will show customers where they currently stand in the More...

Creating Success Plans. You will evaluate product usage to identify improvement opportunities for each customer and create customer-specific plans that help them obtain more value from our product. Leading Success Meetings. You will show customers where they currently stand in the More...

Creating Success Plans. You will evaluate product usage to identify improvement opportunities for each customer and create customer-specific plans that help them obtain more value from our product. Leading Success Meetings. You will show customers where they currently stand in the More...

Creating Success Plans. You will evaluate product usage to identify improvement opportunities for each customer and create customer-specific plans that help them obtain more value from our product. Leading Success Meetings. You will show customers where they currently stand in the More...

Creating Success Plans. You will evaluate product usage to identify improvement opportunities for each customer and create customer-specific plans that help them obtain more value from our product. Leading Success Meetings. You will show customers where they currently stand in the More...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso More...