Customer Service Jobs in Amman

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

About the job BusinessChat is building a marketing automation software helping e-commerce grow their revenues over WhatsApp. Backed by leading VCs in Saudi and Jordan, We are tapping into a billion-dollar industry. Equipped with talent and passion, we believe we can make a More...

Customer Service Managers are responsible for ensuring that customers are satisfied at all times. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring that all company policies are f More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Required to work as customer service on social networks, bear the pressure of tactful work and Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily c More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Customer Service Specialist, Analytics Experience defining requirements and using data and metrics to generate business insights. Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. 2-3 years in relevant experience as Business Ana More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

7+ years of experience in customer service management or related roles within a supply chain or logistics environment. Strong knowledge of customer service operations, order management, and supply chain processes. Excellent communication and interpersonal skills. Strong analytica More...

1- Good knowledge of reading, and writing in English and Arabic 2- Be able to communicate fluently with users in Arabic &English and cooperate with departments in English. 3- Good sense of service, can be responsible, rational, and polite to solve any user's problems. More...

Completion of end to end forwarding activities as the individual role requires Work closely with internal and external customers Focus on customer service Month-end department compliance Customs Entries Cost control

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Sales and customer service employees (females only) are required to work in Ella Bakeries, Seventh Circle, near Royal Jordanian, opposite the Orange Company. Experience is not required - Social security - annual and weekly holidays To submit requests, please contact

Customer Service Operations Manager -Jordan  Experience: Min 4 years’ experience as Customer Service Manager of handling 100+ staff  Industry: Logistics/ Delivery/ E-Commerce  Job Location: Amman- Jordan  Jordanians only from same industry and experience have to reach us More...

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas More...

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and departmen More...

Responsible for communicating with customers over the phone, email or chat to answer their questions and complaints Answer all incoming calls and address the caller’s problems in a timely manner Re-direct calls as appropriate and take adequate messages when required Perform More...

Perform general and routine maintenance services. Maintain the upkeep of premises neat and clean. Respond to customer inquiries and resolve. Display merchandise in a visually appealing manner. Assist and support selling staff in a store. Receive new merchandise from vendors. M More...

A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendati More...