Business Support Manager Jobs in Amman

We are looking for Business Support Officers with 1+ years of experience in e-commerce or customer support. In this role, you shall provide a range of administrative and support services to facilitate business operations and service delivery such as desk research, replying & answe More...

Monitor and follow up on pending tasks and deadlines to ensure timely completion. Follow up on outstanding invoices and other processes. Follow up on contracts and renewals. Support on other daily tasks (collections, documents, etc). Bachelor degree. Proficiency in Microsoft More...

Ensure an ideal degree of client satisfaction. Investigate client issues deeply to get the root cause of these issues. Grant high priority to tickets and issues have been escalated. Ability to work on different time shifts to guarantee the coverage of all partner's working ho More...

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Actio More...

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Action, a More...

Manage and triage incidents and service request assigned to team queues in Zohodesk . Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications . Develop and mentor More...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings More...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings More...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti More...

Answer the calls received from the affected population with respect and professionalism and provide relevant information to all callers by answering their questions/inquiries thoroughly, and allocate enough time for each call; Manage requests and grievances from the affected p More...

Develop and implement procurement policies and procedures to ensure efficient and effective procurement practices. Manage the procurement process, including identifying and selecting vendors, negotiating contracts, and purchasing goods and services. Develop and manage procurement More...

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Are you a customer support veteran who relies on deep technical experience and lead More...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings More...

Making important decisions. Our customer support organization is an efficient machine capable of handling hundreds of products, thousands of support tickets per week, and tens of thousands of customers worldwide. Your job is to make sure the engine runs smoothly. Ability to under More...

Nurture the Microsoft culture in the team, fulfilling the Model, Coach and Care expectations Commit to Performance Management & Recognition Program. Provide guidance and coaching to team for addressing highly complex, strategic financial and executive level cases, including cus More...

Provide overall technical direction of the programme with consciousness to the context development of: “one refugee approach”, Persons with Disabilities (PWDs), and Early Childhood. Lead social protection programs within Social Support Center’s efforts to develop More...

Responding to inquiries about our company's services and offerings. Determining each client's requirements, including destinations, length of stay, and transit time. Ensuring that clients pay the deposit before you commence with bookings. Informing clients about the cance More...

Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and develo More...

Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete. Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights Improve sales discipline and coaching culture via operational excellence and withi More...

This is a remote position. Are you looking out for an Internship Opportunity, Apply for the Abhyaz Internships.... MTC is looking for a Robotics Engineer Intern who wants to gain industry experience. The candidate is expected to be a highly-motivated engineer with good commu More...