Windows L3 Support
Posted on :
08-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-03-2024
Job Description
Req ID : 2605382
Job Description Install configure and integrate products in customers servers. Lead the product integration effort by understanding the customers product
and participating in design/integration discussions.
Collaborate with customers (for technical support) and internal teams to ensure a seamless integration experience with high accurate technical support to customers through various
channels like emails calls support portal and remote sessions.
Reproduce and report product issues to the Engineering team using internal bug tracking tools.
Generate follow and execute instructions to run monitor troubleshoot and upgrade our system to ensure optimal performance.
Skills required:
Good working experience of Linux/Unix & Windows and clear understanding of Data Center OS and Storage concepts
Must have understanding of database concepts like Clustering Replication and NOSQL Concepts and ability to use DB tools.
Internet Technologies: Virtualization DNS Web and Application Servers like Tomcat WebLogic
Basic understanding of the mobile technologies and concepts of PlayStore/AppStore.
Must have knowledge on IT security Antivirus Firewall Networking Server support.
Able to use MSOffice and Ticketing tools Should be ready to work for extended shifts and travelling to client site if needed.
Analytical mindset and ability to work in pressure. Good customer management skills bundled with good communication skills
Qualification BE/B.tech (CSIT) ME/M.tech (CSIT) BSCIT BCA
Employment Type
Full Time
Company Industry
Key Skills
- Dhcp
- SQL
- Active Directory
- OS
- Windows
- System Administrations
- Trouble Shooting
- Database
- Infrastructure
- Linux
- SAN
- Poweshell
- Backup
- hardware
- Dns
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