Web Product Implementation Specialist Hebrew

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Hebrew speaking Web Product Implementation Specialist for their Lisbon or Porto office.

Position: Web Product Implementation Specialist

Location: Lisbon or Porto office Portugal

Employment type: Fulltime

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Communicate with advertisers and internal sales and services teams via phone email chat and video conferences
• Perform and verify the implementation of web based products with customers
• Give guidance support and train customers on how to use the products
• Deliver high quality service to your customers exceeding client expectations and quality scoring measures

REQUIREMENTS:

• Native/fluent in Hebrew both oral and written. Fluent in English (at least B2 level)
• Previous experience in Customer service roles will be considered as an advantage
• Eligible to work in EU or Portuguese residency status
  
• Computer literate with sound knowledge of Microsoft Office package
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently while being a team player at the same time

BENEFITS:

• Excellent remuneration package based on experience skills and performance
• Relocation support with an affordable room waiting in Portugal
• Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
• 8 weeks long training
• Shifts40 Hours per week (8 hours per daywith an additional lunch break hour)between 08:00 to 17:00 local businesshours.
• Guidance and tools to reach your full potential