Employer Active
. Implement directives and communicate them to the team, thus ensuring they always work
based on updated information
.
Understand thoroughly client expectations, thus ensuring all data and reports delivered reflect
the client requirements and respect the deadlines agreed upon
.
Coordinate distribution of tasks as per the Deputy Executive Reports Manager directives
.
Provide the Deputy Executive Reports Manager with regular feedback on team members
.
Support and guide researchers and editors, evaluate their performance and recommend
trainings, when need be, in coordination with the Executive Reports Manager
.
Handle training of current team members and new joiners
.
Support the research, editing and QC of the reports through continuous coordination with the
Deputy Executive Reports Manager
.
Handle editing and QC tasks related to key accounts
.
Follow-up on report archiving on Next cloud, so that all deliverables are centralized
.
Handle communication with the commercial teams
.
Brief the team on new accounts’ tasks, requests, as well as the client background and the
required information from Client Service before activation
.
Implement Quality Assurance check and conduct weekly quality spot-checks
.
Comply with CARMA policies and procedures and support CARMA mission and vision
Perform other job-related duties as assigned by direct manager
Full Time