Trainee Customer Support engineer

With us You do
WORK THAT MATTERS

We are the most trusted partner imaging the unknown by creating foresight capabilities quicker to discover and prevent threats. Our solutions contribute to the improvement of peoples health and safety daily. With us you do work that truly matters.

We are a global provider of Xray detector solutions and services for medical security and industrial applications. Our solutions range from sensor components to optimized detector subsystems with ASICs electronics mechanics software and algorithms.

Our net sales totaled EUR 104 million in 2023. We have over 460 active customers in over 40 countries. We employ around 480 people in Finland China France and the US. Our companys shares are listed on the Nasdaq First North Growth Market Finland.

Trainee Customer Support engineer

Are you interested to join a cuttingedge company and collaborate with an innovative team You will be part of global innovative and customer focused organization working with multidisciplinary teams in after sales and customersupport. We are working for all our business areas including medical industrial and security.

Responsibilities

You will assist responsible customer support engineerin customer interface in customer complaint and support handling. Also will have role in ensuring thatcorrective actions from customer complaint and support cases are implemented at DT. And even further you will work in our customer interface having role to perform thecustomer satisfaction survey including some phone interviews in Englishduring the trainee period.

Qualifications

You

• are1st or 2nd year University graduate student or above from relevant technology field (engineering or natural sciences) or similar
• identify yourself more as generalist than specialist
• have understanding of basics of product management
• are excited of technology and high tech products
• are enthusiastic to work in customer interface
• have quality mindset logical and systematic way of working
• are familiar with process approach
• are familiar withISO9001/13485 standards
• have fluent English skills other languages seen as benefit

We offer you an excellent opportunitysupported by our international team of professionals in a growing hightech company competitive salary and benefits. You will be reporting to the Senior Manager After Sales & Customer Services and your location will be in Oulu Finland.

Please feel free to contact us for more information. We are happy to provide you further information on 6 May at 12:00 13.00 and on 10 May at 14:00 15:00 Senior Manager Kalle Pikkujms.

We will start the interviews during the application period and onboarding of our new talent is targeted to be latest in midJune 2024. We look forward to receive your application including salary request and CV latest by 16 May 2024.