Telecaller

• Make outbound calls to potential customers to explain products or services.
• Answer incoming calls from prospective customers and provide information.
• Understand customer requirements and close sales.
• Maintain a high level of knowledge about the companys products or services.
• Handle customer inquiries and resolve any issues professionally.
• Update and maintain customer databases.
• Meet daily and monthly sales targets.
• Follow up with customers to ensure satisfaction and maintain relationships.
• Keep detailed records of calls and sales activities.
• Conduct market research to identify potential leads.
• Coordinate with the sales team to generate new business.
• Provide feedback and suggestions for improving marketing strategies.
• Adhere to all company policies and guidelines.

• High school diploma or equivalent; degree in marketing or related field is a plus.
• Proven experience as a telemarketer or similar sales/customer service role.
• Excellent communication and negotiation skills.
• Ability to effectively persuade and close sales over the phone.
• Strong problemsolving and multitasking abilities.
• Customeroriented approach with a focus on providing exceptional service.
• Proficient in using CRM software and sales systems.
• Ability to work in a fastpaced and targetdriven environment.
• Good knowledge of sales and marketing principles.
• Flexibility to work flexible hours and weekends if required.
• Positive attitude with a willingness to learn and adapt to new techniques.
• Strong attention to detail and organizational skills.
• Ability to handle rejection and remain persistent.
• Understanding of data protection and confidentiality requirements.
• Professional and courteous demeanor at all times.

customer service,negotiation,customer-oriented,persuasion,data protection,marketing principles,confidentiality,problem-solving,communication,sales,crm software,multi-tasking,multitasking