Technical Support L1
Technical Support L1
Posted on :
22-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-03-2024
Job Description
Req ID : 2653988
Key Responsibilities:
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer s frustrations and solve customer s problems
- Identify the level of technical knowledge and adjust technical communications to solve customer s problem
- Conducting basic probing to determine the next action for any software related to enquiries
Requirements
- Excellent English & Mandarin verbal communication skills
- Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply Full Training Provided
- Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
- Must be willing to work in rotating shifts including night shift
- 6 working days
- Must be willing to work in Ara Damansara
Employment Type
Full Time
Key Skills
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