system Engineer

Role : System Engineer

Location : Cedar Rapids IA

Duration : 12 Months

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform jobrelated tasks other than those specifically presented in this description.

• Collaborate with IT City management and leaders to assess near and longterm virtualization capacity needs with financially sound solutions.
• Develop strategies for service implementations; architect the infrastructure required to support those strategies.
• Act as project lead in the design and review of new services applications and hardware; conduct capacity planning as needed.
• Lead coordinate and participate in key process improvements as they relate to the server environment.
• Coordinate and collaborate with network engineering business application and database administration function to ensure availability reliability and scalability of servers and cloud services to meet business demands.
• Collaborate on and implement policies procedures and technologies to ensure services security and compliance.
• Develop implement and maintain policies procedures and associated training plans for systems administration usage and disaster recovery.
• Check the service desk database for Incidents and Service Requests; prioritize and respond to tickets as appropriate and within stated SLAs.
• Serve as cornerstone for escalating server issues; provide timely response to customer escalations.
• Define and document best practice procedures for implementation and maintenance of the environment.
• Perform file system configuration and management; define and perform server backups and recovery procedures.
• Plan and implement strategies for Disaster recovery and Business continuity solutions within the environment.
• Plan and implement server upgrades software upgrades maintenance fixes and vendorsupplied patches and coordinate those efforts with System Engineer and applications team.
• Provide Web administration support by overseeing and maintaining Web server functions such as assuring logging and metrics data are stable.
• Monitor and test system performance and provide performance statistics and reports.
• Stay current on security related trends and make recommendations based on research.
• Create shell scripts as required.
• Manage enterprise directory services and supporting server infrastructure.
• Manage all cloudbased backoffice services and provide integration support for all other cloudbased services.
• Define and implement strategies for integrating disparate operating environments.
• Recommend and execute modifications to server environment to improve efficiency reliability and performance.
• Develop and server documentation and maintain training materials.
• Manage and/or provide guidance to junior members of the team.
• Perform services and security audits and backups and recovery.

MINIMUM ENTRANCE QUALIFICATIONS

• University degree in computer science or related files and / or 5 7 years equivalent work experience.
• Microsoft Certified Professional or higher
• VMware Certifications

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• At least five years equivalent work experience in a senior technical analytical position responsible for managing server environments.
• Moderate to advanced knowledge of VMware.
• Experience implementing a new ESX cluster migrating clusters decommissioning hosts updating VMware tools and building a new vCenter.
• Troubleshooting ESX issues related to storage network and performance issues.
• Advanced knowledge of the following: Windows Server Active Directory RedHat SharePoint and MS Teams.
• Moderate to advanced knowledge of the following Technologies including Pure Storage Nimble Storage and Dell Servers.
• Not required but beneficial if familiar with; VEEAM.
• Experience installing configuring and maintaining all manners of server hardware and associated network equipment including SCSI RAID and I/O topology.
• Experience with server performance tuning and monitoring tools.
• Excellent hardware troubleshooting experience.
• Ability to follow the Citys change management policy.
• Ability to work tickets through the Citys service desk ticketing system with detail.
• Working technical knowledge of scripting code using VBScript Command Shell PowerShell or related tools.
• Good understanding of the organizations goals and objectives.
• Knowledge of applicable data privacy practices and laws.