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Support Engineer - Endpoint Protection
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Support Engineer - E....
drjobs Support Engineer - Endpoint Protection العربية

Support Engineer - Endpoint Protection

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 6000 - 10000

Nationality

Jordanian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 660135
  • supporting Symantec Endpoint Protection infrastructure;
  • supporting Symantec Endpoint Protection consoles and third party reporting tools;
  • updating Symantec Endpoint Protection documentation;
  • managing/updating Symantec Endpoint Protection client group exclusions;
  • monitoring Symantec Endpoint Protection infrastructure health;
  • monitoring and managing Symantec Endpoint Protection bulletins;
  • managing Symantec Endpoint Protection alerts;
  • managing malware submission to Symantec;
  • Providing level-2 Symantec Endpoint Protection support.
  • Daily queue management of security related issues and oversee incident resolution leveraging various disciplines.
  • Daily distribution of protection content - 365 days per year (task split over team members).
  • Monitoring the Symantec Endpoint Protection environment and resolving issues.
  • Serve as escalation point for Desk Side, Service Desk, and Server support.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

IT Hardware Support

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