Sr OKTA Engineer

Day to day activities will include:

• Implement solutions to meet business requests/requirements
• Provide recommendations to the Digital Factory Owner and stakeholders to create achievable and realistic deliverables
• Support the Digital Factory Owner in the prioritization of product feature(s) backlog and development for the product(s) backlog management iteration planning and elaboration of the user stories
• Work closely with the Digital Factory Owner to create and maintain a product backlog according to business value or ROI
• Work closely with Service Recipients stakeholders and Enterprise Architecture to identify and manage crossimpacts for security architectural decisions
• Provide an active role in mitigating impediments impacting teams successful completion of Release/Sprint Goals
• Research and analyze market the users and the roadmap for the current and future security products being delivered
• Support the management of thirdparty suppliers as necessary for service and technology delivery
• Participate with and lead complex problem analysis and problemsolving skills
• Prioritize emerging issues and risks
• Understand business pain points their impacts root causes business needs and solution options

B. Job Functions / Accountabilities

Essential Job Functions / Accountabilities

% of Time Spent

Backlog grooming and refinement

• Lead discussions with peers and stakeholders
• Review and solicit service requests and provide work estimates
• Gather additional requirements from requestors and stakeholders (if applicable)
• Define and confirm the completion criteria of work requests

10%

Solution Design & Development

• Develop code and/or configure SSO systems to acceptance criteria
• Enhance development practices by identifying gaps and recommending improvements
• Collaborate with the IAM Product Designer and stakeholders on new or emerging solutions to use or incorporate in the design

• As applicable lead peer reviews of solution design(s)

15%

Solution Testing

• Implement proofofconcept solution(s) in the appropriate Access Management platform that meets the requirements of the service request and/or initiative
• Validate the solution(s) does not impede or negatively impact the performance or availability of the SSO and MFA services or downstream digital factories
• As appliable confirm the solution meets the needs of the requestor and gather feedback for future enhancements

• Create update and maintain standardized testing procedures

20%

Solution Delivery

• Implement the solution(s) into the appropriate production security system
• Follow and coordinate any Change Management Release and/or other GoLive procedures
• Document the solution(s) for ongoing maintenance and support (Run books)

25%

Solution Troubleshooting & Incident Response Support

• Assess and troubleshoot Access Management system or service errors that have been escalated from initial triage teams
• Open supplier support cases as needed and provide any supporting evidence; monitor the performance of suppliers and hold them accountable to meet SLAs
• Collaborate with peers on short and longterm solutions to restore the affected service(s)
• Update and maintain runbook and operational manuals
• Support Incident Response activities as needed

• Respond to escalations and/or support requests from other Information Security Engineers on the team

10%

Service Team & Personal Development

• Lead and influence future technology discussions with management Solution Architects and other consultants
• Research design recommend and implement alternative solutions that reduce costs improve performance and/or meet new requirements
• Research design and implement solutions to close gaps in the IAM and security stack
• Participate in industry security groups conferences or trainings and share learnings in the form of trainings memos and/or roadmap contributions

• Conduct and participate in security training and knowledge sharing

20%

The following functions/accountabilities are essential for all jobs:

Work collaboratively with Team Members

Meet regular performance expectations

Maintain regular and predictable attendance to support team and business objectives.

Capability to work flexible hours which may include day evening and weekend hours.

Ability to be at work on time to return from breaks and lunch periods on time and to leave the work area after the end of their scheduled workday (applicable to jobs subject to attendance policy)

Other related functions/accountabilities may be assigned but are not essential

General Skills & Technical Requirements:

Teamwork:

Actively lead team discussions contributing to work group goals offering input and pursuing new ideas

Resolve issues by dealing directly with others and effectively confronting conflict

Customer Satisfaction:

Build partnerships with customers by regularly demonstrating a high level of expertise and professionalism

Anticipate customers needs and recommends appropriate action plan

Independently assess and effectively responds to customers requests

Proactively seek creative solutions by balancing customers needs with internal procedures and resources

Follow through on commitments made to customers

Actively participate with IDS Enterprise Operations in the resolution of customer identified problems when escalated to them

Problem Solving:

Anticipate potential problems and proactively recommends creative big picture solutions

Demonstrate sound judgment and delivers innovative solutions to problems

Acts quickly under limited supervision

Solve problems when there are no available precedents guidelines policies by drawing upon experience research and other problemsolving alternatives

Provide support to other Team Members on effective problem resolution by assisting them in identification of alternatives and presentation of recommendations.

Communication:

Effective communication skills to lead team efforts facilitate team meetings and give presentations and recommendations to the team management and Service Recipients

Communicate with others tailoring approach to ensure effective twoway interaction

Demonstrate strong written and verbal communication skills

Uses listening skills to fully understand anothers viewpoints

Appropriately reflect Toyotas value in daily communications

Leadership/Initiative:

Help department deliver needed results by setting strategically aligned goals for oneself

Focus on what it takes to get the job done and meet time sensitive demands

Actively seek and provides service and /or process improvements

Take responsibility for own career growth seeking initiatives and positions that foster skill development

Consistently demonstrate integrity and high work standards

Business Insight:

Demonstrates understanding of the role of ones department and how it contributes to the overall goals and business strategy of the organization

Utilizes company and product knowledge to build relationships with customers as well as prioritize and perform work

Subject Matter Expertise:

• Demonstrate a deep working knowledge of but not limited to the following technologies:
• Single SignOn (SSO)
• MultiFactory Authentications (MFA)
• Authentication Protocols and technologies:
• OpenID/Connect OIDC
• oAuth
• SAML
• ADFed
• API Gateways
• Identity Services in AWS and/or Azure
• Agile Development using SCRUM
• ITIL Change & Release Management standards
• Demonstrate a strong foundational knowledge of integrations between the Identity Providers and Applications both on Prem and Cloud/SaaS providers using standard integration patterns based on the best Authentication Protocols for the situation
• Develop and review security requirements controls and use cases to address compliance to Policies Standards and Regulatory requirements

The above lists of job functions and accountabilities are not exhaustive and may change as necessary.