Service Delivery Manager
Posted on :
13-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 592875
- Maintaining positive relationships with customers.
- Identifying customer needs and overseeing service delivery within the business context.
- Leading the service delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently.
- Managing finances and budgets.
- Determining ways to reduce costs without sacrificing customer satisfaction.
- Assessing customer feedback and using your creativity to establish, improve, and refine services.
- Remaining organized and meeting deadlines.
- Building partnerships and liaising with team leaders to determine the companys services, delivery criteria, and solutions for issues that may arise.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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