Salesforce or Microsoft Dynamics Implementation Lead - 31147

Job Description

• Manage Coach and mentor Implementation team
• Accountable for customer satisfaction during and postimplementation.
• Ensure excellent usage of the product capabilities before handing over to the Support team.
• Review all Implementation project plans identify and mitigate the risks and work with the project
• managers/Leads to manage them closely for successful Go Lives.
• Monitor project progress throughout the project life cycle communicate project status effectively to
• senior management through reports presentations and individual meetings.
• Build and provide direction to project teams create and foster communication among team members.
• Manage Kick off Meetings
• Responsible for efficient and appropriate resource allocation.
• Ensure that the team has all required competencies and is well trained.
• Understands the challenges faced by the team and help them succeed
• Capture and manage project risks and issues and associated mitigation strategies
• Utilize analytical skills to make critical decisions and recommendations to solve projectrelated
• problems
• Sets the implementation strategy considering timelines impacts and risk
• Helps address implementation road blocks remove obstacles or other constraints
• Provide highlevel guidance and recommendation to client about implementation and integration
• procedures to add the greatest value for the client
• Provide an escalation point for issue that may arise throughout the implementation period
• Formulates proposals for new systems procedures and/ or processes
• Acts as a liaison with subsidiary management and staff to resolve issues as needed

Education/Experience

• Experience in customizing Salesforce or Microsoft Dynamics. Experience in integrating these systems
• with other applications like QuickBooks NetSuite Business Central F& O and more
• 6 years of handson experience in SAAS product implementation and delivering multiple and complex
• projects
• Candidates having enterprise software background in the initial career phase and gradually moved to
• the Implementation role.
• Team Management experience
• Excellent oral & written communication skills
• Should be proficient in client interactions

dynamics,microsoft dynamics,communication,project,saas,sql,erp,management,etl,integration,skills,salesforce