Salesforce Business Analyst

Role Salesforce Business Analyst
Location Remote
Duration Contract

10 years of experience of working as BSA
Work closely with business leadership key stakeholders developers and clients to identify implement and distribute Salesforce and other CRM processes & system solutions.

Proactively work with business and development teams to understand production vision requirements and roadmap.
Manage and successfully deliver key project outcomes in stringent timelines.
Partner with client teams to increase efficiency and reduce operational costs in a global salesforce environment.
Conduct gap analysis prior to integrating platform solutions within a defined project scope.
Experience in generating reports and projection graphs using QlikView and Tableau tools.
Proficient in SQL RDBMS data models data mapping and dashboards.
Possess a comprehensive understanding of CRM business processes
Preproduction Acceptance Testing and UAT