Sales Support

• First and foremost be a positive and upbeat force in the organization.
• Second and second most be professional but have a sense of humor too.
• Be the ultimate multi-tasker in a half hour period you will receive requests for retail product order fulfillment, shipping inquiries, operations related issues all while running interference for seamless product deliveries.
• Be a little bit OCD but just a little . high functioning OCD. You ll need to support new customer on-boarding by creating retail SKUs, be uber-organized and provide supplemental product information, new customer information and keeping cross-functional Cricut teams informed.
• Be Good at Relationship Building. You ll be collaborating with Account Managers, Channel Marketing Managers and Retail Partners to coordinate new display product launches, retail set designs and shipping product samples.
• Participate in product launches and product meetings to drive retail timelines.
• You ll have to do some boring things too. Spreadsheets, emails, meetings, phone calls, texts, etc. These are not glamorous, but they have to be done.