Sales Coordinator

Overview:

Key Responsibilities:

• Assist in the preparation and organization of sales meetings events and presentations.
• Manage and respond to customer inquiries via phone email and inperson.
• Coordinate with the sales team to process orders and ensure timely delivery.
• Conduct market research to identify potential leads and opportunities.
• Handle administrative tasks such as data entry filing and generating reports.
• Support the sales team with proposal and contract preparation.
• Collaborate with marketing and product teams to ensure accurate product knowledge and promotion of offerings.
• Maintain and update customer databases and sales records.
• Assist in resolving customer issues and escalating complaints when necessary.
• Monitor and track sales performance metrics and provide regular reports to the sales manager.
• Coordinate with various departments to ensure smooth workflow and communication.
• Assist with the coordination of sales campaigns and promotional activities.
• Participate in training and development programs to enhance sales coordination skills.
• Provide general support to the sales team as needed.

Required Qualifications:

• Bachelors degree in Business Administration Marketing or related field.
• Proven experience in a sales support or coordination role.
• Excellent communication skills both verbal and written.
• Strong organizational and time management abilities.
• Customer serviceoriented with a focus on customer satisfaction.
• Proficiency in CRM software and Microsoft Office Suite.
• Understanding of sales techniques and processes.
• Ability to work collaboratively in a team environment.
• Attention to detail and accuracy in data management.
• Ability to prioritize and multitask in a fastpaced sales environment.
• Knowledge of market research and lead generation methods.
• Strong problemsolving and decisionmaking skills.
• Flexibility to adapt to changing priorities and tasks.
• Positive attitude and willingness to learn and grow in the sales coordination role.
• Ability to maintain confidentiality and professionalism in handling sensitive information.

communication,organization,customer service,team collaboration,administrative,customer,sales,management,market research,preparation,skills