Sales Associate

Overview:

Key Responsibilities:

• Engage with customers in a friendly and professional manner
• Assist customers in finding the products that best suit their needs
• Utilize sales techniques to drive revenue and meet sales targets
• Maintain comprehensive knowledge of the products or services offered
• Process payments and operate the cash register accurately
• Respond to customer inquiries and resolve issues or complaints
• Keep the sales floor organized and visually appealing
• Collaborate with the sales team to achieve overall sales objectives
• Provide feedback and suggestions to enhance the customer experience
• Utilize CRM software to manage customer interactions and sales data
• Adhere to company policies and procedures
• Participate in sales training and professional development opportunities
• Contribute to creating a positive and productive work environment
• Assist in inventory management and restocking of products
• Conduct market research to identify potential sales opportunities

Required Qualifications:

• High school diploma or equivalent
• Prior experience in retail sales or customer service
• Demonstrated ability to meet and exceed sales targets
• Strong communication and interpersonal skills
• Excellent negotiation and persuasion abilities
• Proficiency in using pointofsale (POS) systems
• Basic understanding of inventory management
• Familiarity with CRM software and sales tracking tools
• Ability to work in a fastpaced and dynamic environment
• Knowledge of sales techniques and customer engagement strategies
• Strong problemsolving and decisionmaking skills
• Attention to detail and accuracy in handling transactions
• Time management and organizational abilities
• Flexibility to work evenings weekends and holidays as needed
• Commitment to providing exceptional customer service

communication,negotiation,customer service,product knowledge,time management