Product Quality Assurance

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Role: Product Quality Assurance

Location: Dublin VA (Onsite)

Type: Contract/ Fulltime

Job Description:

• Secure early detection of customer quality issues through analysis of statistical data or market reports
• Initiate investigation of identified customer quality issues
• If possible introduce containment solutions to minimize problem on market
• Pursue development of solutions to identified customer quality issues
• Ensure that the introduced solutions prevent recurrence of quality issues
• Communicate status on ongoing issues to service market
• Secure that lessons learned are performed when necessary
• May lead the crossfunctional Quality Journal and be responsible for the Quality Journalissue process management
• On Senior level applies advanced knowledge typically obtained through education and work experience (position typically requires 5 years relevant experience).

Responsibilities may include:

• Managing projects / processes working independently with limited supervision.
• Coaching and reviewing the work of lower level professionals.
• Problems faced are difficult and sometimes complex.

Thanks and Regards

Puneet Kumar

Smart Bot Systems LLC