OPD Senior Executive

Overview:

Key Responsibilities:

• Coordinate and supervise daily activities in the OPD
• Ensure efficient patient flow and minimize waiting times
• Oversee patient registration and appointment scheduling
• Manage a team of OPD staff and provide leadership and guidance
• Implement and enforce quality assurance and compliance measures
• Handle patient feedback and complaints effectively
• Collaborate with medical and nonmedical departments to streamline operations
• Conduct regular audits to assess and improve OPD processes
• Monitor and analyze OPD performance metrics and KPIs
• Participate in the development and implementation of OPD policies and procedures

Required Qualifications:

• Bachelor s degree in Healthcare Administration or related field
• Proven experience in a supervisory or managerial role within a healthcare setting
• Demonstrated knowledge of healthcare regulations and quality standards
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency in using healthcare information systems and EMR software
• Ability to analyze data and implement process improvements
• Customercentric mindset with a focus on patient satisfaction
• Problemsolving and decisionmaking capabilities
• Adaptability and resilience in a fastpaced healthcare environment

daily operations,patient care,healthcare,data,appointment scheduling