Mainframe Batch Scheduler Chicago IL Onsite Fulltime

Responsibilities include:

Supporting and maintaining the Scheduling Platform running on BMC CONTROLM (both TSO and Enterprise Manager GUI versions)

Create/modify/maintain batch job schedules.

Follow change control process for production job promotions.

Identify and cleanup decommissioned jobs.

Will be responsible to participate in Change Advisory Board (CAB) meetings and represent the Production Control team.

Subject matter expert responsible for skilled Level 3 activities

Resolve complicated issues escalated from Level 2 teams.

Perform indepth Root Cause Analysis (RCA) and support Problem Management activities.

Handle Major Incidents and drive SWAT Calls implementing Risk.

Implement Level 1 & 2 complex Changes.

Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of operations through Shift Left Service delivery.

Perform / Lead Audit and DR activities.

Introduce Automation and CI (continuous improvement) (Eg. health checks patching minor repetitive changes)

Perform trend analysis on tickets for improvement opportunities on alert handling.

Training / mentoring L2 analysts to groom further expertise.

Crosstraining other members of the team to build more breadth in coverage.

Participate in training for new technologies as delivered by the ENG teams for support.

Overseeing and participating in documentation maintenance

Creation of documentation for each lesson learned by lowerlevel analysts to utilize in training.

Performing ticket quality analysis

Oncall escalation support and upkeep of OnCall Schedules

Overseeing the creation of and sharing the weekly team roster for the team

Knowing escalation paths and expectations for least impacts to business and clients

Acknowledging change tasks for proper content

Good documentation written communication and verbal skills.

Work closely with various Application support Development and z/OS Support teams for their batch scheduling requirements.

Providing Root Cause Analysis (RCA) to determine the facts based on the problem.

Experience (Preferred)

Sound hands on experience (610 years) as a Batch Job Scheduler (aka Production Control Analyst) working in Mainframe and Distributed environments.

Review change requests and deploy batch jobs (add/remove/modify) in the Scheduler tool.

Scheduling experience on Scheduler tool BMC CONTROLM (TSO and Enterprise Manager GUI versions)

Good knowledge of JCLs and PROCs

Troubleshooting experience job failures hung jobs and remote agent and resource issues etc.