Lead Consultant Service Now Developer - English - Lisbon

The Lead Consultant Service Now Developer with English will be the technical owner and manage a team of developers assign their tasks and provide technical guidance as needed.

Position: Lead Consultant Service Now Developer with English

Location: Lisbon Portugal

Work model: Fulltime hybrid with 23 days at the office

DUTIES AND RESPONSIBILITIES:

• As technical owner manage a team of developers assign their tasks and provide technical guidance as needed
• Mentor and lead a team of developers
• Participate in requirement discovery with clients design and develop solutions for the ServiceNow platform ranging from current feature enhancements and bug fixes to full application suite deployment
• Carry out agile sprintdefined development tasks to support release cycles including execution of development unit testing functional testing and overall peer review of team member work
• Review design and code per sprint to ensure quality
• Create and customize complex workflows and custom workflow activities
• Coordinate with Client Architects Business Analysts and developers to translate business requirements to technical requirements and development tasks
• Contribute and review user stories
• Build and maintain technical documentation
• Monitor health usage and overall compliance of ServiceNow and its applications
  
• Provide production support and be able to resolve problems under pressure
• Coordinate upgrades to Production and SubProduction instances
• Coordinate subproduction testing evaluation and regression remediation
• Participate in blueprinting workshops and contribute with documentation and effort estimation
• Support COE in continuous development of training paths for professional advancement
• Contribute to ongoing definition of best development and solution practices
• Lead training workshops as mean to spread experiences gained across the practice

REQUIREMENTS:

• Excellent communication skills in English to communicate effectively with clients and the team
• Demonstrate prior experience in leading client projects as a technical lead
• Certified as a System Administrator (CSA)
• Mainline Implementer certifications (ITSM) / Implementation experience of ITSM module
• Strong handon experience in Java scripting debugging and deployment using update sets for new applications enhancements and version upgrades
• Handson Experience working with Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists APIs Service Portal etc...
• Good management analytic problem solving & interpersonal skills
• Selfmotivated Positive outlook & result oriented

BENEFITS:

• Excellent remuneration package based on experience and skills
• Relocation assistance for a perfectly matching candidate
• A dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential