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Jr Production Support Engineer
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Jr Production Suppor....
drjobs Jr Production Support Engineer العربية

Jr Production Support Engineer

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1 Vacancy
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Job Location

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- USA

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2593990



A junior level technical support engineer with hands on experience of Application and production support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problemsolving skills with ability to work independently and/or as part of larger team.

Technical Skills:

  • 4 years of experience in Application Production Support in Linux platform.
  • Strong Technical Troubleshooting skill
  • Good experience in scripting Shell Automations
  • Well versed with ITIL Incident Change Release management
  • Basic knowledge of Middleware technologies Apache Tomcat
  • Good experience on application monitoring tool like Splunk AppDynamics Grafana Premetheus.
  • Good experience in AutoSys or any scheduling mechanism.
  • Good experience in DevOps CI CD tools like Jenkins Ansible uDeploy etc
  • Knowledge of Banking domain (preferable)
  • Basic knowledge of Database Oracle SQL
  • Good understanding of Infrastructure Technologies like Linux Windows MW Database
  • Good to have knowledge of AutoSys or any scheduling mechanism.
  • Good to have DevOps SRE Automation cloud knowledge.

  • Process Skills:
    Good knowledge of ITSM Process
    Preferrable good knowledge of SDLC
    First point of support for application incidents
    Identifies diagnoses and resolves functional and technical problems
    Ensure quality services are delivered with respect to the agreed service level agreement
    Clearly understand client business to recommend provides and support application services

    Behavioral Skills :
    Self motivated
    Good team member

    Certification:
    Good to have DevOps cloud/AWS base training/certification

    Employment Type

    Full Time

    Company Industry

    Key Skills

    • History
    • Insurance Management
    • JDE
    • Administration Office
    • Catering Operations

    About Company

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