Internal Sales - Fragrance Branding

• Handle incoming leads through various channels including emails phone calls and website inquiries.
  
• Researching and qualifying for new leads.
  
• Closing sales and achieving sales targets.
  
• Communicating with customers making outbound calls to potential customers and following up on leads.
  
• Understanding customers needs and identifying sales opportunities.
  
• Answering potential customers questions and sending additional information.
  
• Creating and maintaining an accurate database of current and potential customers through our CRM system.
  
• Keeping up with product service information and updates.
  
• Processing customer orders accurately and efficiently.
  
• Coordinate and collaborate with the relevant departments and staff members to ensure timely order fulfillment.
  
• Ensure a positive overall sales experience
  
• Track and record client interactions and tasks in the CRM system.
  
• Explaining and demonstrating features of products and services.
  
• Staying informed about competing products and services.
  
• Upselling products and services.
  
• Provide excellent customer service by addressing inquiries resolving issues and managing customer expectations.
  
• Assist in preparing sales material and documentation as needed.
  

Requirements

• High school diploma.
  
• Previous and proven experience in a similar sales position. Minimum 23 years experience.
  
• Fluent in English
  
• Computer literate and proficiency in Microsoft Office.
  
• Experience with CRM software such as Zoho CRM or similar.
  
• Excellent communication skills both verbal and written.
  
• Good organizational skills and the ability to multitask.
  
• Work well in a team environment
  
• Excellent phone and cold calling skills.
  
• Exceptional customer service skills.
  
• Strong listening and sales skills.
  
• Ability to achieve targets.
  
• Articulate and confident in presentation and negotiation on any level.
  
• Selfmotivatedhardworking and driven.
  
• Client orientated excellent interpersonal and communication skills.
  
• High energy levels and ability to exceed people s expectations.
  
• Able to generate leads and close deals.
  
• Own vehicle and valid driver s license.
  
• Proactive attitude and common sense.
  

Benefits