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Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts.
Must have Skills : Microsoft 365
Good to Have Skills : Mobile Application Security, Microsoft Teams Infrastructure
Troubleshooting of issues related MS Exchange Online,AWS AD,AD/DNS/O365, including mailflow, connector configurations, database mailbox restoration patching Resolve and act as escalation and coordination point for Teams incidents and problems related to escalations from service desk and performs root cause analysis Service Health monitoring using MS console and actively respond based on system alerts and notifications Take ownership of the reported issues and conduct L2 / L3 level troubleshooting.
Technical Experience :
Professional Attributes : 3 plus years experience Strong analytical and communication skills written, interpersonal, and presentational required Ability to lead troubleshooting calls involving senior stakeholders from Clients
Full Time