Head of CS Site Operations
Posted on :
01-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 696140
- Lead and manage a team up to 5 Operations Managers
- Ensure delivery of required staffing levels
- Ensure high quality and productivity within the Customer Service Centers
- Carry out supervisory responsibilities in accordance with policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and developing employees; and effective conflict resolution
- Effectively partner and build productive working relationships with direct reports, peers, leadership, and other departments
- Participate in or lead MENA or World Wide improvement projects, involving high level interaction with international teams
- Manage the career growth and development of the Operations Management team by driving focus on Core Values and Leadership Principles
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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