Guest Service Attendant
Posted on :
04-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 494551
- To greet and create an environment where the guests will be welcomed in an appropriate manner and provide orientation to the guests related to suites and cabins and direct them to their rooms by providing assistance in handling their luggage and ensuring that all their requests are duly satisfied
- To be able to resolve the questions put forth by the guests and provide all the relevant detailed information about the current activities and facilities provided by the hotel
- To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
- To provide information regarding the nearby tourist attractions and arrange for their transportation if necessary
- To make sure that all the rules and regulations have been followed by the guests and to issue bills accurately and promptly
- To cash in every opportunity where the sales of the hotel can be maximized
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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