Guest Service Agent
Posted on :
23-04-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2421015
- Is available to register, process, and greet customers promptly
- Checks the daily arrival list
- Welcomes customers to the hotel
- Responds to customer requests for information about the hotel and its
- surroundings
- Arranges for special services requested by the customer
- Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
- Arranges fulfilment of customer services by working with Bell staff, Housekeeping, Reservations and Room Service
- Allocates rooms and issues appropriate keys
- Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
- Changes room rates and guest rooms if approved by Duty Manager
- Handles incoming guest room reservations
- Handles reservations for guests with rental cars, restaurants, etc.
- Is aware, at all times, of current room status and room availability
- Is fully aware of Radisson Blu service concepts
- Is fully aware of, and knows how to handle, all current and future hotel
- promotions
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
