Employer Active
Responsibilities:
• Interact with customers over the phone to understand their banking needs.
• Provide excellent customer service to achieve customer loyalty.
• Resolve problems over the telephone on the spot.
• Convert sales opportunities in order to meet financial targets.
• Clarify and explain procedures and products over the telephone.
• Capture and report customer feedback towards continual product development.
• Performs the necessary amp; right action on systems and tools in order to fulfill the customer request properly and maintain the company’s financial position.
• Recommends process improvements to facilitate the Customer care work and delight the customers.
Full Time