Guest Relation Execu....
Guest Relation Executive
Posted on :
19-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-03-2024
Job Description
Req ID : 2642970
A Guest Relations Executive is responsible for ensuring that guests have a pleasant and
memorable experience. They are the primary point of contact for guests and are responsible for
addressing any concerns complaints or requests they may have. The following are some of the
key responsibilities of a Guest Relations Executive:
Greeting guests upon arrival and assisting with directing them to relevant stakeholder
Responding to guest inquiries and requests in a timely and professional manner
Handling guest complaints and resolving any issues in a calm and efficient manner
Maintaining accurate and uptodate records of guest information and preferences
Collaborating with other departments such as housekeeping maintenance and front
desk to ensure guest satisfaction
The ideal candidate for this role should have excellent interpersonal and communication skills
a customerfocused attitude and the ability to work under pressure. A background in
hospitality or customer service is preferred.
customer,communication,customer service,maintenance,pressure,professional manner
Employment Type
Full Time
Company Industry
Key Skills
- Accounting & Finance
- Client Servicing
- Aluminium
- Electrical & Instrumentation
- Ims
- Jboss
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