German Speaking Customer Advisor In Sofia

Are you proficient in German and eager to dive into the dynamic realm of ecommerce Join us as an OnSite GermanSpeaking Customer Advisor in Sofia where no prior experience is necessary were seeking individuals with a passion for customer satisfaction strong German language skills and the excitement to be part of a thriving ecommerce community. Enjoy a competitive salary comprehensive health and life insurance and a relocation package designed to make Sofia your new home seamlessly.

About Us:

Our Sofiabased ecommerce hub is more than a workplace; its a vibrant ecosystem where innovative minds converge to shape the future of customer engagement. As an OnSite GermanSpeaking Customer Advisor youll play a pivotal role in providing exceptional customer experiences within the dynamic landscape of ecommerce.

Role Overview:

In this onsite role youll act as a crucial link between our ecommerce platform and Germanspeaking customers ensuring their journey is both seamless and delightful. Collaborate within our dynamic team to elevate customer satisfaction and be part of an environment that thrives on innovation.

Key Responsibilities:

1. Customer Engagement: Connect with Germanspeaking customers addressing inquiries providing assistance and guiding them through the ecommerce experience.
2. Order Fulfillment: Proficiently navigate our ecommerce system to assist customers with order placements tracking and resolving any issues.
3. Product Knowledge: Develop a thorough understanding of our products to offer personalized recommendations and insights to customers.
4. OnSite Collaboration: Embrace the energy of onsite collaboration in Sofia working seamlessly with your team to deliver consistent and exceptional customer service.
5. Continuous Improvement: Contribute insights and ideas to enhance customer support processes ensuring our ecommerce platform remains at the forefront of innovation.

Qualifications:

• Proficiency in German (both written and spoken).
• Enthusiasm for the ecommerce industry and a dedication to delivering outstanding customer service.
• Strong communication skills with the ability to connect with customers effectively.
• While prior experience is valued its not a prerequisite we welcome fresh perspectives and a willingness to learn.

Perks:

• OnSite Work in Sofia: Immerse yourself in the vibrant culture and dynamic atmosphere of Sofia while working in our modern office environment.
• Competitive Salary: Receive a salary that reflects your contributions and dedication to delivering exceptional customer support.
• Health and Life Insurance: Comprehensive coverage to ensure your wellbeing as you navigate the challenges and successes of your role.
• Relocation Package: For those joining us from abroad we offer accommodation in Sofia and flight tickets facilitating a seamless relocation experience.

Why Join Us:

• Innovative ECommerce Hub: Be part of a team that thrives on innovation and is shaping the future of the ecommerce landscape.
• Career Growth Opportunities: Unleash your potential with opportunities for career advancement and ongoing training.
• Diverse Team Culture: Join a community of diverse individuals who celebrate collaboration creativity and the joy of delivering exceptional customer experiences.

Excited to embark on a rewarding career in ecommerce customer service in Sofia We cant wait to welcome you to our team! Submit your application today including your resume!

Remote Work :

No