Follow Up Specialist

ABOUT US

We are one of the top Real Estate Investment Firms located in Columbus OH that looks for winwin solutions for homeowners in sticky situations. We treat every client like family! We live by our core values Faith. Integrity Selfless Service Team Work Commitment Respect and Growth and are looking for a team member who embodies these characteristics and starts each day with gratitude and excitement! Winning is a habit in our office along with the drive to be 1% better every day!

JOB SUMMARY

We are seeking a talented fulltime FollowUp Specialist to join our team. You will follow up and respond to all sales leads and cultivate relationships with property owners to then collaborate with the Acquisitions Managers. You must be resultsoriented and build rapport with homeowners while taking an empathetic yet directive approach. This role involves juggling multiple priorities working multiple deals before the handoff point the most successful Follow Up Specialists are able to prioritize and communicate effectively with the Acquisitions Managers. If you want to be part of a highenergy fun sales team we would love for you to be a part of our team!

LOCATION / AVAILABILITY

This position is located onsite at our Hilliard Ohio office. This is a 40 hour set schedule however may include a weekend day to ensure adequate coverage.

WHAT WE OFFER

• Fun playful team dynamic
• Hands on training (1:1) Heavy training
• Warm quality leads
• This is a growth role with massive potential for advancement Upward mobility/potential
• Sports loving environment!!
• Collegial & friendly environment Competitive yet respectful Sharing ideas/tricks/tips
• Goal & processoriented team!
• Regular team building events and outings
• Medical dental vision
• 10 vacation days
• We Incentivize our top performers!! This role boasts a competitive base salary tiered uncapped commissions the more you close the more you earn!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Followup & respond to all sales leads generated in our system to increase sales
• Use the CRM daily to manage & update pipeline of prospects and potential sales leads in a timely manner
• Build rapport with potential clients and help overcome objections to generate more sales
• Act as lead contact for all sellers and communicate efficiently and effectively with all parties involved
• Schedule and conduct appointments & negotiate a win/win solution for both parties
• Ability to quickly learn the real estate industry and the real estate specific systems / technologies
• Keep up with local knowledge to answer questions clients may have and maintain our current marketplace position
• Communicate efficiently and effectively with all parties involved
• Willing to learn the industry and help us maintain and grow our marketplace position
• Attend business meetings and trainings as required
• Perform other administrative tasks and special projects as assigned

QUALIFICATIONS

• Must have business and/or sales experience (with a proven track record)
• Must be ambitious! Were looking for a real GoGetter who wants to serve and add value
• Lives out our core values Faith Integrity Teamwork Respect Commitment Growth
• Professional in attitude and appearance
• Possess the ability to connect with a variety of personalities
• Extremely strong phone skills; ability to set and close appointments over the phone
• Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
• Be a team player who thrives working with a tightknit company where their activities directly affect the bottom line
• Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position
• Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word Excel PowerPoint)
• Outstanding written grammar & verbal communication skills with ability to interact with all levels of an organization
• Must possess excellent organization and planning skills
• Must possess problem solving skills
• Excellent time management skills and ability to adhere to schedules/deadlines
• Must be dependable and safety oriented
• Selfmotivated and results driven with proven ability to succeed
• Ability to work some nights and weekends
• Enthusiastic about providing best possible customer service for clients and customers
• A role up your sleeves and all handson deck mentality to cross functional tasks and assignments
• Strong relationship management and the ability to drive multiple tasks to completion successfully
• Resourceful team player and a positive cando attitude
• Ability to work in a fastpaced environment
• Negative preemployment drug screen and ability to pass criminal background check
• Good attendance record
• Limited travel as required

EXPERIENCE

• High School diploma and/or Associates degree
• Previous call center experience in a sales environment is preferred
• A successful and proven sales history is preferred
• Selfmotivation and drive required
• Strong working knowledge of Google Docs and MS Office including Word Excel Outlook and PowerPoint