Field Service Technician

Job Description

This position is responsible for assisting regional Customers with technical issues related to the startup maintenance overhaul repair and troubleshooting of centrifugal rotary screw and reciprocating air compressors.

Responsibilities Include:

• With a high degree of customer service install and service air compressors air compressor products and accessories
  

• Provide onsite technical support service preventative maintenance testing and repair of customer s air compressor equipment
  

• Act as source of knowledge for customers and coworkers with the ability to explain system capabilities and operations along with features and benefits
  

• Understand customer needs answer questions recommend corrective actions and optimize sales to exceed customer expectations
  

• Complete all necessary paperwork including work orders service orders customer contracts and company forms
  

• Consistently exhibit professional appearance and conduct
  

• Follow all safety procedures environmental guidelines and company rules and regulations
  

• Manage unused materials
  

  Qualifications:
  

• HS Diploma or equivalent; college degree preferred
  

• Minimum 5 years of air compressor service technician experience required
  

• Knowledge of air compressor or other pneumatic mechanical equipment with strong electrical knowledge
  

  preferred
  

• Technical aptitude analytical ability problemsolving and process analysis skills are essential
  

• Ability to comprehend and utilize written technical information in the form of technical manuals parts
  

  books and relevant publications is essential
  

• Solid understanding of how to create a highly satisfied customer
  

• Strong communications skills including ability to listen attentively and to communicate information
  

  clearly and effectively
  

• Experience using mechanic tools basic hand tools pipe installation tools and equipment maintenance
  

  knowledge required
  

• Good judgement skills with the ability to make timely and sound decisions
  

• Ability to travel to customer sites offsite meetings company related functions at times with short notice
  

• Must be selfmotivated able to work independently within a team focused environment
  

• Good handeye coordination excellent manual dexterity able to work with small detailed objects
  

• Ability to move frequently including walking stooping bending squatting and kneeling; lift 25 to 50
  

  pounds
  

• Must Maintain a valid driver s license and good MVR